Privacy Policy
1. Who we are
ClubUp Caddy LLC ("ClubUp Caddy," "we," "us," or "our") operates the website at clubupcaddy.com. We are based in the Pacific Northwest, United States. You can reach us at [email protected].
This policy describes how we handle personal information collected through our pre-launch website. The mobile application has a separate Mobile App Privacy Policy.
2. What we collect
The website is intentionally minimal. We collect only the following:
| Information | When collected | Why |
|---|---|---|
| Email address | When you submit our launch-notification form | To send you one notification email when the app launches |
| Beta application (email, name, device choice and optional note) | When you apply to test the app | To review your application, arrange testing and communicate about the beta |
| Standard request metadata (IP address, browser type, page visited, timestamp) | Automatically when you visit the site | To operate the site, keep it secure, and detect abuse |
Please do not include payment details, government identifiers, health information or other sensitive information in application notes or support messages. We also receive information you choose to send to our support email.
3. How we use it
- To send you a single launch-notification email when ClubUp Caddy is publicly available, and necessary administrative messages about your request.
- To review beta applications, send testing invitations and respond to support requests.
- To operate, maintain, secure, and improve the website.
- To comply with legal obligations and respond to lawful requests.
We do not sell your personal information. We do not share it with advertisers. We do not use it to build behavioral profiles for marketing.
4. Who we share it with
We share personal information only with vendors that help us operate the website, and only as needed for them to perform their function:
- Hosting and form-handling (Cloudflare Pages and Cloudflare Workers KV) — processes your form submission, stores waitlist and beta application information, and serves the website.
- Email-notification service (Resend, used only when configured) — sends an internal notification to our inbox each time someone signs up. These internal copies contain the information you submit and the submission time.
- Email service provider (Google Workspace) — hosts our inbox and the eventual launch-notification email.
- Google Fonts — pages that load fonts from Google send normal connection information, including your IP address, to Google.
We may also disclose information when required by law, to protect our legal rights, or in connection with a merger, acquisition, or sale of all or part of our business — in which case we will require successors to honor this policy.
5. How long we keep it
- Email addresses: until 90 days after launch, or until you ask us to remove yours, whichever is sooner. After launch and the final announcement, the pre-launch list is deleted.
- Beta applications and support: kept while we handle your application, testing participation or support request, and removed when no longer needed, subject to legal recordkeeping requirements. You can ask us to remove your information or stop contacting you.
- Request metadata: signup rate-limit keys include an IP address and expire after 60 seconds. New signup records no longer retain IP address, browser identifier or country. Older signup records and internal notification emails may still contain those fields until removed with the related record. Hosting and other providers may separately retain operational and security logs under their policies; we have not verified a universal 30-day deletion period.
6. Your rights
Depending on where you live, you may have rights regarding your personal information, including:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to correct inaccurate information.
- Deletion — ask us to delete your information.
- Opt-out — withdraw consent for future communications.
- Non-discrimination — exercise your rights without being penalized.
To exercise any of these rights, email [email protected]. We will respond within 30 days (or as required by your jurisdiction).
If you are in California: rights under the California Consumer Privacy Act (CCPA) apply where that law covers the business and processing involved. We do not sell or share personal information for cross-context behavioral advertising.
If you are in the European Economic Area, United Kingdom, or Switzerland: our legal basis for processing your email is your consent (when you submit the form) and our legitimate interest in operating the website. You have the right to lodge a complaint with your local data protection authority.
7. Cookies and tracking
We do not track your activities across third-party websites for advertising, and do not change that practice in response to a Do Not Track signal. The pre-launch website does not set any first-party advertising or analytics cookies. We do not use third-party tracking pixels. Our hosting provider may set short-lived technical cookies necessary to deliver and secure the site.
The site shows a cookie consent banner on first visit and provides a preference center where you can review cookie categories (Strictly necessary, Functional, Analytics, Marketing) and toggle the optional ones. You can reopen the preference center any time via the Cookie preferences link in the footer. This policy will be updated to reflect any analytics or product cookies we add in the future.
8. Children
The website is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
9. International users
The website is operated from the United States. Our providers may process information in the United States and other countries where they operate. Their data protection rules may differ from those where you live. This notice does not ask you to waive applicable privacy rights.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is perfectly secure; we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above. If the changes are material, we will provide additional notice (for example, through the email address you provided).
12. Contact us
Questions about this policy or about your information? Email [email protected].
ClubUp Caddy LLC
Pacific Northwest, United States